Remote Technical Writer, Technical Editor and Research Specialist .
Providing 25+ years of experience in technical writing and technical editing with a basic understanding of Information Technology program management practices and business software system design principles.
As an Editor I clean and organize written materials, preparing them for particular audiences in adherence to Associated Press or customer style guidelines. This includes Web page layout and design including typography and image management.
As a Writer I produce educational and feature materials on topics including Nature and Science for audiences ranging from K-5 to graduate level.
I enjoy performing research for technical or informative writing. Advised by degrees in English and journalism, I seek first-source materials whenever possible.
I am available for contract and freelance assignments
I bring more than twenty years of experience in technical and informative writing. I offer contract and freelance services in:
- Technical writing
- Information Systems documentation
- Web authoring
- Publication layout and management
- E-learning design
Contract/Freelance Writer/Editor, CopyPress, Demand Media Studios (StudioD), Pure Content, 2013 - Current
Writing and editing science and news articles, educational classroom materials, Blog Articles (see samples) and product copy to specified style rules including Associated Press style and SEO optimization. Published feature writer.
Courseware Developer, MindLeaders, Inc., 1/2008 – 1/2009
Created interactive online courses covering various applications such as the MS Office suite, Lotus, etc., working from outlines provided by content analysts. Wrote course overview questions. Used MS Word and PowerPoint with complex proprietary coding to produce sequences of HTML pages using Adobe Flash. Made and edited screen captures, set clickable hot spots. Wrote glossaries for several courses.
Technical Writer, Pacer Global Logistics, 12/2004 - 8/2007
Hired after service as a consultant. Assigned to the Information Technology Program Management Office, responsible for maintaining a catalog of process and training documentation related to the Systems Delivery Life Cycle and Sarbanes-Oxley compliance. Converted department policies, Standard Operating Procedures, and other documents to Web format for distribution. Maintained reference materials including databases tracking work order progress.
Consultant, TEK Systems, 5/2004 - 12/2004
Created documentation for client compliance to the Sarbanes-Oxley Act at a freight logistics company. Used MS Word and Visio to document business processes, network flowcharts and data maps, access control methodology, Web-based and EDI transactions. Used PowerPoint and assorted image-processing software to produce classroom training presentations. Created general and specific glossaries defining SDLC business terms unique to that client's business effort.
Senior Documentation/Training Analyst,
American Systems Consulting, Inc. 1999 - 2003
Created document templates to standardize company documents; produced online and hardcopy training materials for company employees; advised administration on technical writing principles and practices.
Created classroom and online training materials for the company's Support group, also delivered classroom training. Provided client-site classroom training for a Department of Defense agency. Used MS Word and Visio to document client software systems that had never been fully documented before.
Documented Web-based interfaces, and published documents on a Web-based Government server. These required extensive research into existing fragmentary documentation, and consulting with developers.
Became certified and experienced as an Internal Auditor for the company's successful ISO 9000:2000 certification effort.
The Ohio State University, M.A. in journalism, 3-91
The Ohio State University, B.A. in English, 12-85
Certified ISO 9000:2000 Internal Auditor